Privacy Policy

What we collect

When you submit an inquiry through our contact form, we collect the following information:

• Your name and company name
• Your email address and phone number (if provided)
• Details about your shipment type and estimated cargo value
• Any additional information you include in the free-text field

We do not collect payment information through this website.

How we use your information

We use the information you submit solely to respond to your insurance inquiry and to provide you with a quote or coverage arrangement. We do not use your information for unsolicited marketing, and we do not sell or share your personal data with third parties except as required to service your inquiry (for example, with our insurer partners Allianz, Lonpac, or Zurich).

How we store your information

Inquiry submissions are transmitted via Resend, a third-party email delivery service, and delivered to our internal team inbox. Data is retained for as long as reasonably necessary to respond to your inquiry and to maintain records of our correspondence.

Your rights

Under the Personal Data Protection Act 2010 (PDPA), you have the right to access and correct the personal data we hold about you. To make a request, email us at hello@joinahead.com.

Cookies

This website does not currently use tracking cookies or third-party analytics tools.

Contact

For any questions about this policy, contact us at hello@joinahead.com.